Appeals Tribunals

Australian Capital Territory

ACT Civil and Administrative Appeals Tribunal

If you want to appeal a decision by the Registrar of Community Housing, the ACT Civil and Administrative Appeals Tribunal (ACAT) will hear the appeal. Generally that can occur if you are still not satisfied after an internal review process.

ACAT can be contacted on:

• Phone: (02) 6207 1740
• Fax: (02) 6205 4855
• Email: tribunal@act.gov.au
• Postal address: GPO Box 370, Canberra, ACT 2601
• ACAT is located at: ACT Civil and Administrative Tribunal, ACT Health Building Level 4, 1 Moore Street, Canberra City ACT
• Website: www.acat.act.gov.au

New South Wales

NSW Civil and Administrative Tribunal
Administrative and Equal Opportunity Division

The work of the Administrative and Equal Opportunity Division within NCAT includes the review of administrative decisions made by NSW Government agencies.

If you do not agree with a decision made by a NSW government agency you may be able to get the decision reviewed by NCAT. This includes decisions made by the Registrar of Community Housing.

Generally, you have to ask the original decision maker (the government department or agency) to review the decision before coming to NCAT. This is called an internal review. You must write to the government department to request an internal review within 28 days of being told of the decision.

If you do not agree with the internal review decision or you have not received a response from the government agency to your request for an internal review within 21 days, you may apply to NCAT to have the decision reviewed.

NCAT can be contacted on:

• Business hours: Monday to Friday 9am to 4:30pm
• Phone: 1300 006 228 or 1300 00NCAT
• Address: NCAT Principal Registry
  Level 9, John Maddison Tower
  86-90 Goulburn Street
  Sydney NSW 2000

Queensland

Housing Act Reviews Team

The Housing Act Reviews Team (HART) is responsible for managing the review of reviewable decisions under the Housing Act 2003 on behalf of the Chief Executive. If you want to appeal a decision by the Registrar under the National Law, then HART will hear the appeal. Generally this will occur if you are still not satisfied after an internal review process.

Appeals are to be submitted using the prescribed form, to HART at:

Department of Communities, Housing and Digital Economy

Housing Act Reviews Team

GPO Box 690, Brisbane, QLD, 4001

Phone: 07 3013 2666

Email: RegulatoryServices@chde.qld.gov.au

Web: www.chde.qld.gov.au

Further appeal details and the prescribed form can be found on the Business Queensland community housing provider page.

South Australia

External Appeal: Housing Appeal Panel

If you are unhappy with a decision made by the South Australian Registrar under the National Law, you can choose to appeal the decision through the South Australian Civil and Administrative Tribunal (SACAT).

Generally this will need to occur within 14 days from the outcome of the internal appeal decision.

To make an application for an external appeal, please visit the SACAT website.

SACAT can be contacted on:

• Phone: 1800 723 767
• Email: sacat@sacat.sa.gov.au
• Address: Adelaide CBD
  Level 4, 100 Pirie Street
  Adelaide SA 5000
• Postal address: Deputy Registrar, Administrative and Disciplinary Stream
  SACAT
  GPO Box 2361
  Adelaide SA 5001

Tasmania

The Magistrates Court of Tasmania Administrative Appeals Division

The Magistrates Court (Administrative Appeals Division) Act 2001 consolidates approximately 50 separate Acts and Regulations that in some way have a right of review or appeal to a Magistrate with regard to administrative decisions (or lack of/refusal to make a decision). This includes appealable decisions made by the Tasmanian Registrar of Community Housing under the Community Housing Providers National Law (Tasmania) Act 2013.

The relevant appeal period for the purposes of the Community Housing Providers National Law (Tasmania) is 21 days.

If an application is filed, the court writes to the decision maker and requests that entity to fulfil their obligations under section 21 of the Magistrates Court (Administrative Appeal Division) Act 2001. This requires the decision makers to file any documents they have used in arriving at their decision. Once these documents are received, the matter is set down for Preliminary Conference.
A filing fee of $87.60 applies on lodgement of the application.

For additional information about the procedure and form that apply in the Magistrates Court (Administrative Appeals Division) see Practice Direction 1/2002.

Contacting the Magistrates Court: