Registration

A legally incorporated organisation that provides, or intends to provide, community housing can apply for registration.

There are two parts to the registration process:

Eligibility and tier form

A provider submits an Eligibility and Tier Form (ETF) to the Primary Registrar. The Registrar uses the form to confirm whether the organisation is eligible to apply for registration as a community housing provider and to determine the provider’s provisional tier.

Application for registration

A provider who is assessed as eligible for registration will be sent an Application for Registration (AFR) and supporting documentation. These documents are based on the provider’s provisional tier. They help the Registrar collect the evidence needed to assess whether the provider has the capacity to comply with the performance requirements and outcomes of the National Regulatory Code.

The Primary Registrar assesses the information and supporting documentation provided. This assessment confirms the provider’s eligibility and, where appropriate, the tier in which the provider will be registered.

 

Demonstrate capacity to meet performance requirements 

Housing providers applying for registration must show they can meet the performance requirements for providing community housing under the National Law. The performance requirements are set out in the National Regulatory Code.

Registrars assess providers against the requirements set out in the Categories of Registration (Tiers) and the Evidence Guidelines (PDF , 439.2 KB). The Registrar will register the provider if satisfied that the provider will comply with:

  • the National Law (including the National Regulatory Code)
  • any conditions of registration.

For more detailed information see the Application process.

Timing

Once a provider starts the registration application process, the relevant Registrar processes the application according to the following timeframes:

Initiation & Eligibility and tier form (ETF) stage Date
Provider briefing

Start date entered

Provider contacted by Primary Registrar

ETF date - 1 week

Registrar releases Eligibility and Tier Form (ETF)

ETF date (schedule date)

Provider submits completed ETF

ETF date + 2 weeks

Registrar completes ETF assessment

ETF date + 4 weeks

 

Application for registration stage (AFR) Date
Registrar releases Application for Registration Form (AFR)

ETF date + 4 weeks

Provider submits completed AFR

ETF date + 10 weeks

Registrar sends letter identifying evidence gaps

ETF date + 12 weeks

Regulator issues draft determination

ETF date + 16 weeks

Provider responds to draft determination

ETF date + 18 weeks

Determination Date
Final determination report issued

ETF date + 19 weeks

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