Guidance and policy

Guidance and policies developed to support community housing providers seeking registration or undertaking a compliance assessment.

Guidance

NRSCH guidance builds on and complements evidential requirements and the conditions of registration.

Community Engagement Guidance

The guidance builds on and complements evidential requirements for Performance Outcome 3.

Definition of residents and tenants

Guide to reporting resident and tenant data for Performance Outcome 6 - Management.

Financial Viability Guidance

Guidelines for Performance Outcome 7- financial viability for the purpose of registration and on-going compliance

Provider notifications

When, how and what notifications to Registrar are required as a condition of registration.

Affiliated Entity Arrangements

When, how and what to disclose about Affiliated Entity Arrangements.

Recording and maintaining property data

Guidance for providers on the collection and maintenance of property data.

Policy

NRSCH policies provide guidelines for Registrars to achieve a consistent approach in the exercise of their regulatory functions. Policies are agreed and adopted by all jurisidictions participating in the NRSCH.

Regulatory engagement policy

This policy provide a framework for regulators to initiate engagement with registered community housing providers.

Manage enforcement action policy

Registrars have enforcement powers to ensure tenants and community housing property is protected.

Assessment policy

Details the types of regulatory assessment, the process and sources of information and evidence.

Investigation policy

This policy is designed to ensure a consistent approach to the investigative function conferred under the National Law.

Complaints management policy

Registrars have powers to investigate complaints about the compliance of registered community housing providers.

Information access and sharing policy

This policy establishes the principles governing access to and dissemination of information by the NRSCH.