Guidance and policy

Guidance and policies developed to support community housing providers seeking registration or undertaking a compliance assessment.

Guidance

NRSCH guidance builds on and complements evidential requirements and the conditions of registration.

Developing a winding up provision guidance
Guidance for providers on developing a winding up provision in their constitution.
Definition of residents and tenants
Guide to reporting resident and tenant data for Performance Outcome 6 - Management.
Financial Viability Guidance
Guidelines for Performance Outcome 7 – Financial Viability
Community Engagement Guidance
The guidance builds on and complements evidential requirements for Performance Outcome 3.
Provider notifications
When, how and what notifications to Registrar are required as a condition of registration.
Affiliated Entity Arrangements
When, how and what to disclose about Affiliated Entity Arrangements.
Recording and maintaining property data
Guidance for providers on the collection and maintenance of property data.

Policy

NRSCH policies provide guidelines for Registrars to achieve a consistent approach in the exercise of their regulatory functions. Policies are agreed and adopted by all jurisdictions participating in the NRSCH.

Regulatory engagement policy
A framework for regulators to initiate engagement with registered providers.
Manage enforcement action policy
Registrars have enforcement powers to ensure tenants and community housing property is protected.
Assessment policy
Details the types of regulatory assessment, the process and sources of information and evidence.
Investigation policy
A consistent approach to the investigative functions under the National Law.
Complaints management policy
Registrars have powers to investigate complaints about the compliance of a registered provider.
Information access and sharing policy
The principles governing access to and dissemination of information by the NRSCH.
Last updated:

21 Feb 2025