A legally incorporated entity that provides or intends to provide community housing can apply for registration.

There are two parts to applying for registration:

Eligibility and tier form

A provider submits an Eligibility and Tier Form (ETF) to the Primary Registrar. The Registrar uses this to confirm whether the organisation is eligible to apply for registration as a community housing provider and to make a determination of the provider’s provisional tier.

Application for registration

A provider who is assessed as eligible for registration will be sent an Application for Registration (AFR) and supporting documentation. These documents are appropriate to the provider’s provisional tier and are designed to allow the Registrar to collect the evidence necessary to determine whether the provider has the capacity to comply with the performance requirements and outcomes of the National Regulatory Code.

By assessing the information and detailed documentation provided, the Primary Registrar will make a full assessment of the provider’s eligibility and, if appropriate, the tier in which the provider will be registered.

Demonstrate capacity to comply with performance requirements 

Housing providers applying for registration must demonstrate the capacity to comply with the performance requirements in providing community housing under the National Law. The performance requirements are set out in the National Regulatory Code.

Registrars use the information to assess a provider using the requirements set out in the guidelines for Categories of Registration (Tiers) and the Evidence Guidelines (PDF , 439.2 KB). The Registrar will register the entity if they are satisfied that the provider will comply with:

  • the National Law (including the National Regulatory Code)
  • any conditions of registration.

For more detailed information see Application process.


Once a provider starts the registration application process, their application is processed by the relevant Registrar according to the following timeframes:

Initiation & Eligibility and tier form (ETF) stage Date
Provider briefing

Start date entered

Provider contacted by Primary Registrar

ETF date - 1 week

Registrar releases Eligibility and tier form (ETF)

ETF date (schedule date)

Provider submits completed ETF

ETF date + 2 weeks

Registrar completes ETF assessment

ETF date + 4 weeks

Application for registration stage (AFR) Date
Registrar releases Application for Registration Form (AFR)

ETF date + 4 weeks

Provider submits completed AFR

ETF date + 10 weeks

Registrar sends letter identifying evidence gaps

ETF date + 12 weeks

Regulator Issues Draft Determination

ETF date + 16 weeks

Provider responds to Draft Determination

ETF date + 18 weeks

Determination Date
Final Determination Report Issued

ETF date + 19 weeks

Last updated:

25 Jul 2023

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present and future. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land.

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